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here New to M-PESA or need just to know how an M-PESA Agency works .   First, what does an M-PESA Agent do? Receiving deposits from customers Offerings Withdrawals(give cash) to customers Registration of new customers Customer education. Compliance with Safaricom KYC (Know Your Customer) and AML (Anti Money Laundering) requirements. Branding their outlets to Safaricom requirements. Ensuring all required trading licenses for their premises are up to date.   Acquiring an M-PESA Agent Line (Till) To operate an M-PESA Business you must have a till with an Agent number. The M-PESA Agent Till operates or runs on a different type of SIM (Subscriber Identity Module Card) which is customized for the above functions of an agent though can also be used for other Safaricom services e.g. Calls and SMS. You can get this special M-PESA agent SIM from Safaricom or they can customize a new unused SIM placed on your phone using Over The...

Electronic Payment Systems A few points are in order before we embark on our journey to the center of the earth. One , first mover advantage is unduly overrated and NOT for nothing, it does be store on the mover depending on the industry and the service offering at hand some tremendous power unless you squander it with always referring to your completion in all your public utterances  Case in point, Celtel in Kenya wasted its first mover advantage to Safaricom by constantly carrying out adverts with overt and covert reference to the competition, basically sharing their marketing budget with Safaricom and in the process creating a powerful sublime message in favor of their competitor: Lesson, black out your competition completely, don’t mention or acknowledge them in your customer communications or presence. Two , it is a believe among many professionals, that the spectacular success of Safaricom Mpesa is due to an alignment of the sun, moon and the stars, th...