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here New to M-PESA or need just to know how an M-PESA Agency works .   First, what does an M-PESA Agent do? Receiving deposits from customers Offerings Withdrawals(give cash) to customers Registration of new customers Customer education. Compliance with Safaricom KYC (Know Your Customer) and AML (Anti Money Laundering) requirements. Branding their outlets to Safaricom requirements. Ensuring all required trading licenses for their premises are up to date.   Acquiring an M-PESA Agent Line (Till) To operate an M-PESA Business you must have a till with an Agent number. The M-PESA Agent Till operates or runs on a different type of SIM (Subscriber Identity Module Card) which is customized for the above functions of an agent though can also be used for other Safaricom services e.g. Calls and SMS. You can get this special M-PESA agent SIM from Safaricom or they can customize a new unused SIM placed on your phone using Over The...

Design Principles for Financial Services for the Poor Following is an enumeration of different design principles that are useful when designing financial services for the poor. First the enumeration, then a discussion of the background where these principles apply with an indicator of their areas of impact; Product, Technology or Policy and more importantly where to use them. 1) The 11 Design Principles for Financial Services for the Poor   Design for Social Obligation   Design for Social Rank Flexibility with Sanctions Structured Illiquidity Change the Iconography, Design with Local Values Design for Convertibility Help Calculate Convertibility Design for Relative Volume, not Increment Lucky Numbers Tranches and Tiers Design for Cyclical Events 2) Social Obligations and Social Rank Poor people’s existing savings behavior involves social obligations and commitments, not just individual self-discipline or planning for the future. New savings sys...